Meet Our Team

John Jones
President / CEO

I was born in 1982 and raised in Sonoma County, graduating from El Molino High School in 2000. After graduating at age 17, I was offered a full time position at Wayne Maples Plumbing, which I accepted the position that came with a 4 year Apprenticeship Trade School. It was the best of both worlds, I was able to work full time in the field, while going through the Apprenticeship school at nights, fully funded by my employer. In 2003 and 2004 I was selected from Sonoma and Marin counties out of dozens of Apprentices, to compete in a Plumbing Apprenticeship Competition down in Pomona, CA. Both years I finished 2nd place out of 8 competitors from around the different regions of California. I graduated in the summer of 2004 with the desire to move to Redding to officially start my career. I landed in Redding, CA in January 2005, finding a journeyman plumbing position a week later and 4 months later I purchased my first home at age 22, which is one of the greatest moments in my life.

After 5 months living in my new home I met my beautiful wife, Michael Jones, which is also one of the greatest moments in my life. Shortly after, we started a family with our Dog - Roxy, Cat - Ginger and Fish - Jack. In July of 2006, we opened up a satellite shop in Redding, CA called Custom Plumbing, which is my Mom Cherri Pedrioli and her Husband, Duane Pedrioli’s plumbing company in Santa Rosa, CA. We have had a growing company in the North State ever since our inception, completing numerous commercial, high end residential, service and repair jobs. In October of 2013, Michael and I decided to buy out the Redding division and call it North State Custom Plumbing, Inc. We have a growing reputation that has a desirable work place, healthy environment, which allows us to consistently grow to be the best we can be, for our clients, their friends & family and all of us at The Custom Plumbing Family.

Besides being a Journeyman Plumber and Business Owner, I am also proud to be a Certified Plumbing Instructor at the Shasta Builders Exchange Trade School. With clear communication, strong leadership and a focus on team growth is why Custom Plumbing has been won “Best Plumber” by Best of the North State for the last 4 years in a row. On my free time I enjoy hunting, fishing, snowboarding and golfing!

Michael Jones
Admin / Owner

I have done numerous things in life I started detailing cars when I was 12 to earn my own money for buying the school clothes I wanted. I was a nanny for 5 kids for 3 years. I then went to work at Keller Supply which at the time was a plumbing and heating supply house. I met my husband who was working for another plumbing company at the time. I talked with him and knew I wanted to be his girl. I grabbed his order immediately and started pulling it. After all was said and done I had loaded 200 feet of pipe on his truck and strapped it down for him. We have now been married for 13 years and together for 16. We have had a great adventure since then and still have a great time in our life.

I mostly work in the office, where you can find me talking with customers and making sure bills are paid and invoices are collected on. When I am not working I enjoy a good puzzle, shooting, hunting and having a good time with friends and family.

One of my keys to success, is being open to learning new things from everyone I work with and trying to be the best I can be. It is not always easy but I strive to do my best.

Steven Alves
Journeyman Plumber

I am Journeyman Plumber with over 4 years experience working in the plumbing field. I specialize in residential, commercial, industrial, and new construction plumbing service and repair work.

Favorite part of the job is working through a problem to find a solution. When I'm not plumbing, my passion is playing guitar.

Patrick Chirrick
Journeyman Plumber

I am Journeyman Plumber with over 7 years experience working in the plumbing field. I specialize in residential, commercial, industrial, and new construction plumbing service and repair work, and running pipe.

Favorite part of the job is always learning new things. When I'm not plumbing, I enjoy hanging out with my wife and kids and exploring with them.

Janna Stout
Administrative Office Assistant

I have over 13 years experience working in office administration.

I have always had a job in the customer service industry specializing in cashiering all the way to management. Giving great customer service has always been a top priority to me. It shows the customer what kind of company they are inquiring about from the very beginning. I enjoy talking with our customers to see not only how their day is going but also, to make sure that I can help them with any needs or answering any questions that I am able to.

My favorite part of the job is being able to help customers in their time of need and having a company that shows that they really appreciate their employees and customers. My keys to success are learning from your mistakes, prioritize your goals, and make a plan

When I am not working I love spending my time out doors or traveling. I especially enjoy taking my kayak out on the water or camping and exploring places I have never seen before.